FREQUENTLY ASKED QUESTIONS

Everything you need to know before your visit.

BOOKING POLICIES


To keep every WELLIV visit calm and unhurried.

PAYMENT & BOOKING DEPOSIT

• A $50 booking deposit is required to secure your appointment.

• The deposit will be deducted from your total on the day of your ritual, with the remaining balance payable after your appointment.

CANCELLATIONS & RESCHEDULING

• 24+ HOURS’ NOTICE
$50 deposit will be refunded or moved to your new booking.

• WITHIN 24 HOURS
$50 deposit is non-refundable.

•100% of the booking total will be charged.

NO-SHOWS

ARRIVAL & LATE ARRIVALS

• Please arrive at your scheduled appointment time, as each appointment is reserved especially for you.

• If you arrive late, your ritual may need to be shortened to avoid affecting the next appointment. The full appointment fee will still apply.